Nosce te ipsum

Mostly, things are not the way they seem to be at a first glance. It's worth remembering at work and in your private life. Especially in context of conflict but also before it comes to a conflict. Insight is a trait of wise. It is a worthwile skill. Since a conflict (a day to day one, mostly) is a matter of our own judgement (we are capable of avoiding conflict by catching its early symptoms), we should begin with learning ourselves (our emotions, reactions, our reasons) as we are the ones who decide whether to engage into conflict or not. Believe that, please!